I am so not cut out for customer service.
Jan. 30th, 2009 09:42 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
Y'know, working at a pharmacy, especially such an esteemed one as the pharmacy at Wal-Hell, I expect customers to be rude to me. The ones I don't get are the ones who apologize afterward. Because while better people than I will kindly accept these apologies, I frankly don't. Saying you're sorry afterward does not make up for the fact that you were an asshat two seconds ago.
Sometimes I think this desire to hold a mini-grudge is a failing of mine, but then again in my 6 years of adulthood I have so far resisted the urge to EVER be rude to a customer service person: not when the stock boys at Shopko sent me home with the wrong futon, or when the stylist at Hair by Stewarts lopped off 3 inches too many, or when the video store falsely accused me TWICE of stealing their copy of Lolita, or when the student loan people told the credit bureau that I defaulted on my loan because they were sending my bills to the Wrong. Freaking. City. And yeah, if you're asking me to pay $200 for migraine medication and I just lost my job, I might be a tad upset. But I wouldn't freak out over having to, say, wait a whole 15 minutes for my prescription or having to take an extra second to sign a HIPAA privacy policy.
So, yeah, I'm not going to feel guilty when I don't thank someone for shopping at Wal-Mart, after they've just spent 5 minutes grumbling about how they should have gone to Hy-Vee instead. I've worked at Hy-Vee, and I'll leave the ass kissing to them, since they like it so much.
/rant
On a lighter note, I just caught my first ever episode of Moonlight. So, this vamp kid is Angel, but not attractive, witty, or badass in any way? Does that about cover it?
Sometimes I think this desire to hold a mini-grudge is a failing of mine, but then again in my 6 years of adulthood I have so far resisted the urge to EVER be rude to a customer service person: not when the stock boys at Shopko sent me home with the wrong futon, or when the stylist at Hair by Stewarts lopped off 3 inches too many, or when the video store falsely accused me TWICE of stealing their copy of Lolita, or when the student loan people told the credit bureau that I defaulted on my loan because they were sending my bills to the Wrong. Freaking. City. And yeah, if you're asking me to pay $200 for migraine medication and I just lost my job, I might be a tad upset. But I wouldn't freak out over having to, say, wait a whole 15 minutes for my prescription or having to take an extra second to sign a HIPAA privacy policy.
So, yeah, I'm not going to feel guilty when I don't thank someone for shopping at Wal-Mart, after they've just spent 5 minutes grumbling about how they should have gone to Hy-Vee instead. I've worked at Hy-Vee, and I'll leave the ass kissing to them, since they like it so much.
/rant
On a lighter note, I just caught my first ever episode of Moonlight. So, this vamp kid is Angel, but not attractive, witty, or badass in any way? Does that about cover it?
no subject
Date: 2009-02-02 02:54 am (UTC)*goes to IMDB*